If your receiver is still functional and you just want to refresh the software:
swdw.net is the primary site for genuine StarSat software.
Release the button once "USB" or "Update" appears on the front display. Download Original Dump Star Sat 12000HD zip
Do not power off the device until it restarts automatically. Interrupting this will "brick" the receiver. 4. Recovery (If Stuck on Boot) If the device won't turn on, you can try a "force flash": Rename the dump file to rom.bin on the USB.
Hold the button on the front panel and turn on the back switch. If your receiver is still functional and you
Go to Menu > Expansion > USB Menu (or Settings > Software Update depending on your specific UI). Select File: Highlight the dump file and press OK . Confirm: Select "Yes" when asked to update the flash.
Place the .bin file onto the root directory of your USB drive (not inside any folders). Connect: Plug the USB into the receiver's port. Interrupting this will "brick" the receiver
Right-click the downloaded .zip file and select "Extract All." You need the specific .bin file inside.